The families of the missing Malaysia Airlines passengers are being "let down" by the authorities, according to one man who went through a similar situation with the doomed Air France flight AF447.
Canadian businessman John Clemes lost his brother Brad when the French airliner crashed in a storm en route from Rio de Janeiro to Paris in June 2009.
Some debris was found five days later but it took nearly two years to locate the bulk of the aircraft - and, crucially, its black boxes - and piece together precisely what had gone wrong.
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